Purpose of Communication
One Finance Source/L.T.D. Group, Inc. sends SMS/MMS messages only to individuals who have provided prior express written consent.

Communications are limited to:

• Appointment confirmations and reminders

• Application status updates and document requests

• Educational content on business credit and financial services

• Responses to client-initiated inquiries

 

No promotional or marketing messages are sent without separate, explicit opt-in consent.

 

Consent Requirements
Prior express written consent is obtained through:

• Digital checkboxes with clear TCPA disclosure during application processes

• Website consent forms with detailed TCPA and CTIA compliance language

• SMS opt-in keywords (e.g., “JOIN”) with a follow-up message confirming consent and providing opt-out instructions

 

Consent records are timestamped, stored securely, and auditable for compliance.

 

Opt-Out Instructions
Every SMS/MMS includes clear opt-out instructions. Users can:

• Reply “STOP” to unsubscribe from all messages

• Reply “HELP” for support contact details

Opt-out requests are processed immediately, with users added to our internal Do Not Contact (DNC) list within 24 hours. Confirmation of opt-out is sent to the user.

 

Message Frequency
Messages are limited to 3 per week unless user-initiated or related to urgent application updates. Frequency is monitored to prevent excessive contact.

 

Data Privacy and Security
User data is encrypted, stored securely, and never shared, sold, or transferred to third parties except as required to provide our services (e.g., payment processing). Our full privacy policy is available at: https://www.onefinancesource.com/new-privacy-policy.

 

Third-Party Compliance
We use TCPA- and CTIA-compliant messaging platforms. All third-party vendors are vetted for adherence to:

• TCPA regulations

• CTIA Messaging Principles and Best Practices

• Carrier guidelines (e.g., 10DLC registration)

Audit trails of opt-in, opt-out, and message delivery are maintained for at least 3 years.

 

Internal Do Not Contact (DNC) List
Our internal DNC list is updated in real-time with opt-out requests and cross-referenced before every outbound message. Users can also request DNC inclusion via email (info@onefinancesource.com) or phone.

 

Consumer Protections

• Messages are sent only between 8 AM and 8 PM in the recipient’s local time zone.

• No messages are sent to numbers on the National Do Not Call Registry without verified consent.

• Users can contact our compliance team at compliance@onefinancesource.com for inquiries or complaints.

 

Policy Review and Training
This policy is reviewed semi-annually (January and July) to align with TCPA, CTIA, and carrier updates. All staff and vendors receive annual

TCPA compliance training.

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Contact Information
One Finance Source
10235 West Sample Rd. Suite 201
Coral Springs, FL 33065
Email: info@onefinancesource.com

© 2025 L.T.D. Group, Inc.